Hello
I’m Claudio
Spinelli

07-2024

Overseeing the entire LVMH infrastructure and enterprise applications along with HQ IT and business leads

Creation, set-up and implementation of IT Ecosystem

Software and Hardware provisioning

Collaborate with HQ in the deployment of IT solutions

The definition of priorities with business teams and proactively solving the problem.

Partnering with key users and business stakeholders to capture and manage the technology demands to drive LVMH commercial goals
The management of all IT equipment (Network and telephony etc.) for office and boutiques

Vendor and external service provider management

Maintain and develop required documentation under group guideline

08-2023 – 07-2024

Plan, coordinate, and document the deployment of hardware, office equipment, and
software components within the organization’s IT inventory.
Establish maintenance contracts as needed for the entire IT infrastructure.
Enforce and oversee data security policies to ensure the confidentiality of internal and
client data (GDPR compliance).
Secure and manage access to various internal IT systems in accordance with security
policies defined by MARRIOTT Hotel Management.
Document and maintain the hardware and software inventory, and manage associated
budget tracking in coordination with the Finance department.
Collaborate with MARRIOTT Hotel Management and the Finance department in the
selection and procurement of IT equipment.
Plan, organize, and coordinate IT projects (infrastructure and software) required for the
organization’s operations, in collaboration with MARRIOTT Hotel Management IT teams.
Perform or oversee the execution of routine technical tasks and the provisioning of IT
equipment for internal clients.
Collaborate with the technical department in maintaining IT equipment related to the
hotel’s operations (Wi-Fi, telephony, home automation, etc.).
Ensure software updates for the entire IT inventory.
Conduct technological research in collaboration with MARRIOTT Hotel Management IT to
identify new hardware or software tools that can enhance the IT infrastructure.
Implement recommendations from the MARRIOTT Hotel Management group and ensure
the smooth operation of the entire IT architecture.
Provide weekly and monthly activity reports as required by the MARRIOTT Hotel
Management IT Department.

04-2021 – 08-2023

Responsible for the management of the company’s Internet and information technologies (IT) assets
Maintenance of all information technology equipment
Manage the company’s system firewall protection applications or software
Make mechanism for the protection of the company’s system
Train the IT staff
Account for backup of systems and all data
Responsible for the management of the organization’s email accounts
Make effort for effective safety protocols
Make recommendations for the improvement of the company’s IT department
Maintain right working attitude with other IT staff
Handle the organization’s hosting information
Continuously seek improvement of the IT sections
Network computers in various departments when needed
Responsible for the installation and configuration of software on computer systems
Handle diagnosis and troubleshooting of computers to discover and solve hardware and software faults
Handle logging of queries for both customers and employees
Responsible for analyzing call log to discover trending matters and issues.

02-2020 – 02-2021

Accomplishes information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counselling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
Maintains organization’s effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
Directs technological research by studying organization goals, strategies, practices, and user projects.
Completes projects by coordinating resources and timetables with user departments and data centre.
Verifies application results by conducting system audits of technologies implemented.
Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.
Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.
Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective action.
A successful track record of managing a large team;
Maintains quality service by establishing and enforcing organization standards.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

06-2016 – 01-2020

Plan, coordinate, and document the deployment of hardware, office equipment, and
software components within the organization’s IT inventory.
Establish maintenance contracts as needed for the entire IT infrastructure.
Enforce and oversee data security policies to ensure the confidentiality of internal and
client data (GDPR compliance).
Secure and manage access to various internal IT systems in accordance with security
policies defined by MARRIOTT Hotel Management.
Document and maintain the hardware and software inventory, and manage associated
budget tracking in coordination with the Finance department.
Collaborate with MARRIOTT Hotel Management and the Finance department in the
selection and procurement of IT equipment.
Plan, organize, and coordinate IT projects (infrastructure and software) required for the
organization’s operations, in collaboration with MARRIOTT Hotel Management IT teams.
Perform or oversee the execution of routine technical tasks and the provisioning of IT
equipment for internal clients.
Collaborate with the technical department in maintaining IT equipment related to the
hotel’s operations (Wi-Fi, telephony, home automation, etc.).
Ensure software updates for the entire IT inventory.
Conduct technological research in collaboration with MARRIOTT Hotel Management IT to
identify new hardware or software tools that can enhance the IT infrastructure.
Implement recommendations from the MARRIOTT Hotel Management group and ensure
the smooth operation of the entire IT architecture.
Provide weekly and monthly activity reports as required by the MARRIOTT Hotel
Management IT Department.

07-2009 – 05-2016

Maintaining, managing, and monitoring the organization’s IT infrastructure
Troubleshooting and fixing issues with hardware and software systems
Ensuring that systems are up-to-date and secure
Providing technical support and assistance to end users
Creating and implementing IT policies and procedures
Conducting trainings on new technology and software
Resolving technical issues and improving IT systems
Focusing on one or more areas of IT support, such as information security, database administration, or server maintenance